Privacy Policy
How we collect, use, and protect information when you visit Find Your Missing Cash.
Find Your Missing Cash ("we," "our," or "us") operates findyourmissingcash.com, an independent informational website that helps visitors locate official state unclaimed-property resources. This policy explains our handling of information collected through the website and related support services.
Information We Collect
When you voluntarily subscribe to updates, we collect the name and email address you submit and a record of your consent. When you contact us by email or live chat, we may receive your contact details, messages, and any information you choose to share. Our hosting and technical services may also process basic usage and security data, such as IP address, browser type, requested pages, and timestamps.
Free State Directory
You may browse our free state unclaimed-property directory without creating an account or joining our mailing list. When you follow a link to an official state agency or another outside website, that site operates under its own privacy practices. We do not receive or manage your government claim documents through our directory.
How We Use Information
We use information to provide and maintain the website, respond to questions and support requests, investigate broken links, protect against abuse, and send promotional emails, helpful tips, and updates when you have opted in. We may also use aggregated information to understand and improve website performance.
Optional Marketing Emails
Email signup is voluntary and is not required to access the directory. If you subscribe, we may send promotional messages and educational updates. We may export subscribed contacts to our email-sending provider, including 250 Mail, to deliver these messages. You can withdraw your consent at any time using the unsubscribe instructions in a message or by contacting us at the address below. Unsubscribing will not affect your access to the free directory.
Storage and Retention
Signup information and consent records may be stored in a protected file on our hosting server. We retain personal information for as long as reasonably needed for the purposes described here, including honoring unsubscribe requests, keeping appropriate consent records, resolving support issues, and meeting legal obligations. We delete or de-identify information when it is no longer needed, subject to applicable requirements.
Service Providers and Sharing
We use third-party services to help operate our website, including hosting, email delivery, Zendesk-based email support, and LiveSupporti live chat. These providers may process information needed to deliver their services under their own applicable terms and privacy notices. We may disclose information when required by law, to protect rights or security, or in connection with a legitimate business transfer. We do not sell our subscriber contact list.
Cookies and Technical Data
Our website and embedded third-party services may use cookies or similar technologies for functionality, security, support chat, and performance measurement. You can manage cookies through your browser settings. If we add analytics, advertising, or other tracking tools, this policy and any required consent choices should be updated to describe them accurately.
Data Security
We use reasonable administrative and technical safeguards designed to protect information, but no website, email, or online storage system can guarantee absolute security. Please do not send Social Security numbers, bank account information, identification documents, or other sensitive claim materials to us. Provide such information only to the relevant official government agency through its verified channels.
Your Privacy Choices
You may request access to, correction of, or deletion of personal information we hold about you, or withdraw marketing consent, by contacting us. We will review and respond to requests as required by applicable law and may need to verify your request. Depending on where you live, you may have additional privacy rights.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can review and take appropriate action.
External Websites
Links to government agencies, nonprofit resources, payment or donation services, and other third-party sites are provided for convenience. We do not control their privacy practices, content, or security. Review their privacy policies before submitting personal information.
Policy Changes
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. We will post the revised policy on this page and update the effective date.
Contact Us
For privacy questions, unsubscribe assistance, or requests concerning your personal information, email findmissingcash@allsites.zendesk.com or visit our Contact page.